Privacy Policy

These Terms of Use ("Terms") govern your use of AVANTERRA website and services. By using our services, you agree to these Terms and our Privacy Policy.

User Accounts

Registration Requirements

To create an account, you must:

1. Be at least 18 years old
2. Provide accurate information
3. Keep your login credentials secure
4. Comply with all Terms

Account Responsibilities

You are responsible for:

• All activities under your account
• Maintaining password security
• Notifying us of unauthorized access
• Keeping account information current

Account Termination

We may suspend or terminate accounts for:

• Violating these Terms
• Illegal activities
• Harassing other users
• Non-payment of fees

Acceptable Use

Permitted Activities

You may use our services to:

• Access features as intended
• Create and share appropriate content
• Interact respectfully with other users
• Provide feedback and suggestions

Prohibited Activities

You must not:

1. Violate laws or regulations
2. Infringe copyrights or other rights
3. Harass or abuse other users
4. Upload malicious code or viruses
5. Spam or send unsolicited messages

Content Guidelines

All content must be:

• Legal and appropriate
• Respectful of others
• Free from offensive material
• Compliant with our community standards

Intellectual Property

Our Rights

We own all platform content including:

• Software and source code
• Logos and trademarks
• Written materials and documentation
• Design elements and graphics

Your Content

When you post content, you grant us a non-exclusive license to:

• Display and distribute your content
• Use content to provide our services
• Allow other users to interact with your content

Copyright Protection

To report copyright infringement:

1. Email info@avanterra.co
2. Include required DMCA information
3. Provide your contact details
4. Sign under penalty of perjury

Payment and Billing

Pricing

Our services include:

• Free tier with basic features
• Premium plans with advanced features
• Enterprise solutions with custom pricing

Payment Terms

• Automatic billing for subscriptions
• Major credit cards accepted
• 30-day refund policy for new users
• No refunds for usage-based charges

Billing Support

For billing questions, contact info@avanterra.co within 60 days of any disputed charge.

Privacy and Data

We collect and use your information as described in our Privacy Policy. You have rights to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your information

Data Security

We implement security measures including:

1. SSL encryption for data transmission
2. Secure data storage with access controls
3. Regular security audits
4. Employee training on data protection

Disclaimers and Liability

Service Disclaimers

Services are provided "as is" without warranties regarding:

• Fitness for your specific purposes
• Accuracy of information
• Uninterrupted availability
• Complete security

Limitation of Liability

Our liability is limited to:

• The lesser of $100 or fees paid in the last 12 months
• Direct damages only (no indirect or consequential damages)
• Claims brought within one year of occurrence

Indemnification

You agree to indemnify us against claims arising from:

• Your use of our services
• Your violation of these Terms
• Your infringement of third-party rights

Termination

By You

Terminate your account by:

• Using account settings
• Contacting info@avanterra.co
• Sending written notice

By Us

We may terminate for:

1. Terms violations
2. Illegal activity
3. Extended inactivity
4. Non-payment

After Termination

• Access ends immediately
• Data deleted after 30-day grace period
• You may export data before deletion
• Payment obligations survive termination

Dispute Resolution

Process

Disputes will be resolved through:

1. Informal discussion first
2. Mediation if discussion fails
3. Binding arbitration for unresolved issues
4. Individual basis only (no class actions)

General Terms

Changes to Terms

We may update these Terms with 30 days' notice for material changes. Continued use constitutes acceptance.

Contact Information

For questions about these Terms:

Email: info@avanterra.co
Address: Reinier Claeszenstraat 4-1, 1056WJ, Amsterdam

Severability

If any provision is invalid, the remaining Terms continue in full effect.